---
title: Upgrade & Billing Guide
description: Learn how to upgrade to the paid version of the Time Clock App. Credit card required. Only pay for active users—admins are always free. Cancel anytime from the Admin Panel.
---

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1. [Help Center - Ventura Apps for Wineries](https://help.vc.wine/?hsLang=en)
2. [C7 Time Clock](https://help.vc.wine/c7-time-clock?hsLang=en)
3. [Upgrade & Billing](https://help.vc.wine/c7-time-clock?hsLang=en#upgrade-billing)

June 10, 2025

# Upgrade & Billing Guide

## The Time Clock App includes a free tier with basic features, and a paid version with advanced tools like PTO, tips, commissions, and overtime. This guide explains how to begin your free trial, upgrade to the paid plan, and manage billing.

 

### **How to Start Your Free Trial**

1. Go to **Store \> Time Clock Admin Panel**
2. Click **Start Free Trial**
3. Your 30-day trial begins immediately

> During the trial, you’ll have full access to all paid features. A credit card is required to start the trial.

---

### **How to Upgrade to the Paid Plan**

Once your trial ends you can upgrade seamlessly:

- Simply continue using the app with a credit card on file
- You’ll be automatically transitioned to the paid version without interruption

> All time entries and settings will remain intact.

---

### **Billing Details**

- **Plan Type:** Flat-rate Pro Plan (all features included)
- **Billing Cycle:** Monthly (auto-renews)
- **Payment Method:** Credit card required to upgrade
- **User Billing:**
  
    - You are only charged for users who **clock in or out at least once in a given month**
    - Admin access is **free of charge**
- **Invoices:** Sent monthly to the billing contact via email. Billing is separate from Commerce7 billing.

---

### **How to Cancel**

You can cancel anytime by:

1. Going to **Time Clock Admin Panel \> Account**
2. Clicking **Cancel Account**

> Your access will remain active through the end of your current billing period.

---

### **FAQs**

**Q: Will I lose any data if I cancel or downgrade?**  
A: No. All historical entries and employee settings remain accessible in the free version.

**Q: Do I need to manually upgrade after the trial?**  
A: No. You’ll be prompted to enter a credit card when starting your trial. Your account will automatically convert to a paid plan when the trial ends.

**Q: Are admin-only users billed?**  
A: No. Only users who clock in or out at least once in the month are counted toward your bill.

**Q: Can I request usage-based or volume pricing?**  
A: Not yet, but we’re listening! Submit your feedback at [feedback.vc.wine/time-clock](https://feedback.vc.wine/time-clock)

- [C7 Time Clock](https://help.vc.wine/c7-time-clock?hsLang=en#main-content)

    - [Getting Started](https://help.vc.wine/c7-time-clock?hsLang=en#getting-started)
    - [Core Features (Free Tier)](https://help.vc.wine/c7-time-clock?hsLang=en#core-features-free-tier)
    - [Advanced Features (Paid Tier)](https://help.vc.wine/c7-time-clock?hsLang=en#advanced-features-paid-tier)
    - [FAQs & Troubleshooting](https://help.vc.wine/c7-time-clock?hsLang=en#faqs-troubleshooting)
    - [Upgrade & Billing](https://help.vc.wine/c7-time-clock?hsLang=en#upgrade-billing)

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