Upgrade & Billing Guide
The Time Clock App includes a free tier with basic features, and a paid version with advanced tools like PTO, tips, commissions, and overtime. This guide explains how to begin your free trial, upgrade to the paid plan, and manage billing.
How to Start Your Free Trial
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Go to Store > Time Clock Admin Panel
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Click Start Free Trial
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Your 30-day trial begins immediately
During the trial, you’ll have full access to all paid features. A credit card is required to start the trial.
How to Upgrade to the Paid Plan
Once your trial ends you can upgrade seamlessly:
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Simply continue using the app with a credit card on file
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You’ll be automatically transitioned to the paid version without interruption
All time entries and settings will remain intact.
Billing Details
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Plan Type: Flat-rate Pro Plan (all features included)
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Billing Cycle: Monthly (auto-renews)
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Payment Method: Credit card required to upgrade
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User Billing:
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You are only charged for users who clock in or out at least once in a given month
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Admin access is free of charge
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Invoices: Sent monthly to the billing contact via email. Billing is separate from Commerce7 billing.
How to Cancel
You can cancel anytime by:
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Going to Time Clock Admin Panel > Account
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Clicking Cancel Account
Your access will remain active through the end of your current billing period.
FAQs
Q: Will I lose any data if I cancel or downgrade?
A: No. All historical entries and employee settings remain accessible in the free version.
Q: Do I need to manually upgrade after the trial?
A: No. You’ll be prompted to enter a credit card when starting your trial. Your account will automatically convert to a paid plan when the trial ends.
Q: Are admin-only users billed?
A: No. Only users who clock in or out at least once in the month are counted toward your bill.
Q: Can I request usage-based or volume pricing?
A: Not yet, but we’re listening! Submit your feedback at feedback.vc.wine/time-clock