---
title: Account & Billing
description: Learn how billing works for the Time Clock App. Access Stripe to manage your subscription, view invoices, and cancel anytime. Only pay for active employees.
---

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1. [Help Center - Ventura Apps for Wineries](https://help.vc.wine/?hsLang=en)
2. [C7 Time Clock](https://help.vc.wine/c7-time-clock?hsLang=en)
3. [Upgrade & Billing](https://help.vc.wine/c7-time-clock?hsLang=en#upgrade-billing)

June 18, 2025

# Account & Billing

## The Account tab allows you to manage your Time Clock App subscription, view billing details, and cancel or update your plan at any time. This section is only visible to Commerce7 users with admin access.

### **Accessing Billing Settings**

1. Go to **Store \> Time Clock Admin Panel**
2. Click the **Account** tab
3. You’ll be redirected to **Stripe Billing**, where you can:
   
     - Add or update your **credit card**
     - View **billing history and invoices**
     - Cancel or downgrade your plan
     - View your **next billing cycle**

> 💳 Stripe is our secure payment provider.

---

### **Upgrading to the Paid Plan**

- Start your **free 30-day trial** by enabling any paid feature
- You can continue using paid features **even after your trial ends**
- Your account **remains on the paid plan** unless you manually downgrade it in Stripe

---

### **How Billing Works**

- You are **only billed for employees who clock in/out** at least once during a billing period
- **Admins are not counted** toward billing as long as they do not clock in
- Billing is **monthly and usage-based**

---

### **Canceling or Downgrading**

1. Click **Account** in the Time Clock Admin Panel
2. You’ll be redirected to Stripe
3. Select **Cancel Plan** or **Downgrade**
4. Confirm your selection

> Your access to paid features will remain active until the end of your billing period.

---

### **FAQs**

**Q: What happens if I don’t downgrade after the trial?**  
A: Your account will continue on the paid plan and you’ll be billed monthly unless you cancel or downgrade.

**Q: Will I lose my data if I cancel?**  
A: No. Your employee data and timesheets stay saved. You’ll just lose access to paid features.

**Q: Are admins billed?**  
A: No—admins are only billed **if they clock in/out** during the billing period.

- [C7 Time Clock](https://help.vc.wine/c7-time-clock?hsLang=en#main-content)

    - [Getting Started](https://help.vc.wine/c7-time-clock?hsLang=en#getting-started)
    - [Core Features (Free Tier)](https://help.vc.wine/c7-time-clock?hsLang=en#core-features-free-tier)
    - [Advanced Features (Paid Tier)](https://help.vc.wine/c7-time-clock?hsLang=en#advanced-features-paid-tier)
    - [FAQs & Troubleshooting](https://help.vc.wine/c7-time-clock?hsLang=en#faqs-troubleshooting)
    - [Upgrade & Billing](https://help.vc.wine/c7-time-clock?hsLang=en#upgrade-billing)

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