Account & Billing

Accessing Billing Settings

1. Go to Store > Time Clock Admin Panel

2. Click the Account tab

3. You’ll be redirected to Stripe Billing, where you can:

   • Add or update your credit card

   • View billing history and invoices

   • Cancel or downgrade your plan

   • View your next billing cycle

💳 Stripe is our secure payment provider.

Upgrading to the Paid Plan

• Start your free 30-day trial by enabling any paid feature

• You can continue using paid features even after your trial ends

• Your account remains on the paid plan unless you manually downgrade it in Stripe

How Billing Works

• You are only billed for employees who clock in/out at least once during a billing period

• Admins are not counted toward billing as long as they do not clock in

• Billing is monthly and usage-based

Canceling or Downgrading

1. Click Account in the Time Clock Admin Panel

2. You’ll be redirected to Stripe

3. Select Cancel Plan or Downgrade

4. Confirm your selection

Your access to paid features will remain active until the end of your billing period.

FAQs

Q: What happens if I don’t downgrade after the trial?
A: Your account will continue on the paid plan and you’ll be billed monthly unless you cancel or downgrade.

Q: Will I lose my data if I cancel?
A: No. Your employee data and timesheets stay saved. You’ll just lose access to paid features.

Q: Are admins billed?
A: No—admins are only billed if they clock in/out during the billing period.